Hunter base at Blacksmiths, caring from Newcastle East to Wallsend
DVA Community Nursing and home care in Newcastle.
Registered Nurse led care for veterans, older Australians and private clients, from our Hunter base at Blacksmiths. Every referral is answered within 24 to 48 hours.
24 to 48 hoursOur reply to every referral from John Hunter Hospital, Calvary Mater Newcastle and local GPs.
Our services in Newcastle
Seven services, all local.
Funded through DVA, Support at Home, the NDIS or privately. Led by Registered Nurses in every case.
- DVA Community NursingNursing and personal care at no cost to eligible veterans.
- Veterans' Home CareDomestic help, personal care and respite.
- Support at Home and My Aged CareClinical and personal care for older Australians.
- Private NursingNo waiting list, from one visit a week to daily.
- Nursing AgencyNurses and care staff for Hunter hospitals and aged care.
- Step Down and RespiteA private home to recover in after hospital.
- NDISCommunity nursing and supported independent living.
Who is eligible.
Veterans
Gold and White Card holders
Gold Card holders for any assessed clinical need, and White Card holders for accepted conditions, with a written referral. War widows and widowers with a Gold Card are included.
Older Australians
Support at Home
Anyone approved through a My Aged Care assessment. Not assessed yet? Call My Aged Care on 1800 200 422, then ask for ABC Homes N Services.
Private clients
Anyone who wants care now
No referral and no waiting list. A Registered Nurse assesses at home and gives you a written quote before care starts.
Suburbs we cover.
From Newcastle East and Merewether to Wallsend, Mayfield and Stockton. Lake Macquarie has its own page. Not listed? Call us.
- Newcastle East
- Newcastle
- The Hill
- Cooks Hill
- Bar Beach
- Merewether
- Hamilton
- Adamstown
- Broadmeadow
- Lambton
- New Lambton
- Kotara
- Jesmond
- Wallsend
- Waratah
- Mayfield
- Stockton
- Islington
How care starts.
Step one
Call or refer
Call 02 9387 3030, or your GP or hospital emails referrals@abchs.com.au.
Step two
We respond
Within 24 to 48 hours, to confirm funding and your suburb.
Step three
RN assessment
Before any care begins, a Registered Nurse assesses you at home and builds your care plan with you.
Step four
Visits begin
Your local nurse team starts visits, and your GP is kept informed.
Costs and funding
What you pay, in writing.
We confirm your funding and any cost to you before care starts. No surprises.
DVA Community Nursing
No cost to eligible veterans. DVA pays us directly.
Veterans' Home Care
Funded by DVA, with a small contribution for some services, set by DVA. We confirm yours first.
Support at Home
Government funded. Clinical care such as nursing has no contribution. Help with everyday living may carry a contribution based on your pension or means.
Private Nursing
A written quote after your Registered Nurse assessment, before any care starts.
NDIS
Paid from your NDIS plan, as agreed in your service agreement.
From a Newcastle family
"You have been outstanding in everything that has been done for him and have gone above and beyond to provide the best of outcomes for his welfare. Bringing all the services he needs together has been a big task but amazingly you have achieved it. We cannot thank you enough."
Families who live away
Your parent in Newcastle, you somewhere else.
Many of our Newcastle families live interstate. We keep one consistent team around your parent, bring the nursing, personal care and home help together under one plan, and keep you and the GP updated.
Guardians and attorneys can arrange care with us entirely by phone and email.
Newcastle questions.
- Do you provide DVA Community Nursing in Newcastle?
- Yes. We are a DVA contracted Community Nursing provider, DVA Provider 9728631A, with a Hunter base at Blacksmiths, caring for veterans across Newcastle from Newcastle East to Wallsend.
- What home care services are available in Newcastle?
- Through us: DVA Community Nursing, Veterans' Home Care, Support at Home, private nursing, step down and respite care, nursing agency staff, and NDIS supports. All are led by Registered Nurses.
- Which Newcastle suburbs do you cover?
- Newcastle East, Newcastle, The Hill, Cooks Hill, Merewether, Hamilton, Adamstown, Lambton, New Lambton, Kotara, Jesmond, Wallsend, Waratah, Mayfield, Stockton and nearby suburbs. If yours is not listed, call us.
- Can John Hunter Hospital or Calvary Mater refer directly to you?
- Yes. A treating doctor or discharge planner can send a written referral to referrals@abchs.com.au or use our online form. A hospital referral lasts six weeks, after which the GP sends a new one.
- How quickly can a nurse start in Newcastle?
- We reply to every referral within 24 to 48 hours, then a Registered Nurse books your home assessment. For a hospital discharge, call 02 9387 3030 so we can plan around the date.
- I live interstate. Can you look after my parent or sibling in Newcastle?
- Yes. Many of our Newcastle families live away. We arrange everything by phone and email, keep one consistent team around your family member, and send you regular updates.
- How do I get Support at Home in Newcastle?
- Call My Aged Care on 1800 200 422 for an assessment. Once you are approved, ask for ABC Homes N Services as your provider and we arrange the rest with you.
- What will care cost me?
- DVA Community Nursing is free for eligible veterans. Support at Home clinical care has no contribution, and other services may carry one based on your means. Private nursing is quoted in writing. We confirm every cost before care starts.
- Can I switch to ABC Homes N Services from another provider?
- Yes. For Support at Home, your funding moves with you and there are no exit fees. For DVA Community Nursing, your GP sends us a new referral, which we help arrange. Either way, we handle the handover so your care does not stop.
- Can you care for both of us?
- Yes. We care for couples in the one home, under one coordinated plan, with the same team for you both.
For Newcastle GPs, hospitals and discharge teams.
Send referrals to referrals@abchs.com.au or use our online form. We confirm within 24 to 48 hours, and a Registered Nurse assesses every client at home before care begins.