We’re here to make accessing the best care, simple.
If you’re looking for the right support for yourself or a loved one, or need professional staff for your facility, we’d love to hear from you. Our team is available to answer your questions and help you find the solutions that works for you. Contact ABC today.
We get it – navigating support services can feel overwhelming, and you probably have a few questions.
That’s why we’ve put together some of the most common things people ask us to help you get the answers you need. And if there’s something else on your mind, just reach out – we’re always happy to chat.
Yes, we provide support for older adults through our Individual Support services. Our team can assist with personal care, household tasks, and daily activities to help older adults maintain their independence and quality of life.
Whether it’s help with cooking, cleaning, or personal hygiene, we tailor our support to suit each individual’s needs. We also work closely with families and aged care facilities to ensure the best possible care, providing compassionate and respectful assistance that promotes dignity and comfort at home or within aged care environments.
Yes, you can still access our services even if you don’t have an NDIS plan in place. We can provide private support options while you’re going through the application process. Our team can also guide you on how to apply for NDIS funding, what documents you may need, and what to expect along the way. Once your plan is approved, we can help you transition smoothly into NDIS-funded services.
Absolutely. We understand that life can be unpredictable, and we aim to be as flexible as possible. If you need to adjust your support schedule, just let us know, and we’ll work with you to make the necessary changes. Whether it’s increasing or decreasing your hours, changing support workers, or adapting your care plan, we’re here to ensure your services always align with your needs.
Eligibility for NDIS funding depends on factors such as your age, residency, and the impact of your disability on your daily life. If you’re unsure about your eligibility, our team can provide guidance and connect you with the right resources to help you apply. We’re here to help you understand your options and get the support you need.
We take privacy seriously and follow strict guidelines to protect your personal information. All details about your care and services are kept confidential and only shared with authorised individuals involved in your support. Our team is committed to maintaining your dignity and trust by ensuring your information is handled with the utmost care.
We acknowledge the traditional custodians of the land we live and work and pay our respects to the Elders of the past, present and future.